Which two tools can be used to measure the quality of a VoIP call? (Choose two.)

Which two tools can be used to measure the quality of a VoIP call? (Choose two.)
A. QoS configuration tool
B. mean opinion score tool
C. bulk administration tool
D. jitter compensation tool
E. rFactor tool

Answer: B,E

What CAR tool feature would the administrator use?

An administrator wants to see how long a specific IP phone extension is in use during a given period of time.
What CAR tool feature would the administrator use?
A. System Reports > Traffic > Summary by Phone Number
B. CDR > Search > By Call Precedence Level
C. Device Reports > Route Patterns/Hunt Groups > Route and Line Group Utilization
D. User Reports > Top N > By Duration

Answer: A
Explanation:
Only CAR administrators generate the Traffic Summary by Phone Number report. The report provides information about the call volume for a period and set of phone numbers that you specify.
Link: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_6_1/car/carsytra.html

When should this device be configured?

Refer to the exhibit.

image035 - 
When should this device be configured?

image037 - 
When should this device be configured?
The exhibit shows a partial screen shot for a Cisco Unified Personal Communicator device.
When should this device be configured?
A. when configuring the Service Advertisement Framework feature for Call Control Discovery
B. when Cisco Unified Personal Communicator is used in desk-phone mode
C. when Cisco Unified Personal Communicator version 7.0 is used in soft-phone mode
D. when Cisco Unified Personal Communicator version 8.0 is used in soft-phone mode
E. when Cisco Unified Personal Communicator version 8.0 is used in desk-phone mode

Answer: C

Where must the administrator navigate to accomplish this task?

A networking administrator needs to add a new user in Cisco Unified Communications Manager.
Where must the administrator navigate to accomplish this task?
A. Device Association
B. User Management
C. Application
D. Application User

Answer: B

Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager?

Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager?
A. Application
B. Device
C. System
D. User management
E. Media devices

Answer: B

What is the first protocol that is used?

A Cisco IP phone is connected to a Cisco switch and is trying to obtain its network configuration.
What is the first protocol that is used?
A. RTP
B. DHCP
C. CDP
D. SIP

Answer: C
Explanation:
CDP is a device-discovery protocol that runs on all Cisco-manufactured equipment.
Using CDP, a device can advertise its existence to other devices and receive information about other devices in the network.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7905g_7912g/5_0/sip/english/administration/guide/5_0/LowPovr.html

Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager?

Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager?
A. Batch Accounts Tool
B. Bulk Administration Tool
C. Bulk Accounts Tool
D. Batch Administration Tool

Answer: B